Sales Policy

The purchase of products in the electronic store of www.sommelierwineshop.com is subject to the following terms and conditions:

OBJECT

1. These general terms and conditions are set out to regulate the services rendered by “Armus, spol. s.r.o“ with head office at Antona Bernolaka 2170/43, Zilina 010 01 Slovakia, hereinafter referred to as "www.sommelierwineshop.com"

2. The parties agree that purchases made through the website www.sommelierwineshop.com will be governed exclusively by this agreement to the exclusion of any conditions previously available on the website.

3. These general conditions of sale are intended to make available and define all the information necessary to the User on the modalities of ordering, selling, payment and delivery of purchases made on the website www.sommelierwineshop.com

4. These conditions regulate all the steps necessary to carry out the order and guarantee the follow-up of this order between the Contracting Parties.

5. Any purchase made through www.sommelierwineshop.com implies the full acceptance of the present Terms and Conditions

 ORDER

1. Any alcoholic beverages available for sale in the electronic shop of premiumportugal.eu can only be purchased by persons who are of legal age, in their country of residence.

2. The description, image and any other information of a product presented in the electronic shop of www.sommelierwineshop.com, can be changed without previous warning. The images that illustrate each product may differ from the product delivered. The year indicated on the wine is subject to availability. In the event of a stock breach, we will inform you about the available items.

3. The User completes his order by completing the purchase process presented on the website www.sommelierwineshop.com, adding the product (s) or service (s) that you want to order to the shopping basket:

4. To send your order you must:
   a) Register on the website www.sommelierwineshop.com, providing for the purpose the information requested there.
   b) Log in (providing a combination of e-mail and password chosen by the user at the time of registration).
   c) Complete the information and choose the options available to you during the order completion process (delivery address and billing, shipping method, a form of payment, as well as the NIF and the name that, for tax purposes, intends that appear on the invoice).

5. The final confirmation of the order by the User is equivalent to the full and complete acceptance of the prices and description of the products available for sale as well as of these General Conditions of Sale, which will be the only ones applicable to the contract thus concluded.

6. www.sommelierwineshop.com will honor orders received online only up to the limit of available stocks. In the absence of availability of the product, www.sommelierwineshop.com promises to inform the User as soon as possible.

7. The data on the invoice are the sole responsibility of the User. The invoice once issued can not be reissued with changes.

8. Order orders have a validity of 15 (fifteen) days unless the order is registered under a promotional campaign that defines a different term, and it is not possible to guarantee prices, discounts, promotions, and offers beyond this deadline. If payment of the same is not received by our services within that period, the order can not be validated. Any value received after this date will be returned or used in a new order.

PAYMENT

On the website www.sommelierwineshop.com, proposes to the User the following payment methods:

Paypal:
a) Credit card (Visa, Mastercard);
b) Paypal account;

Bank Transfer

 DELIVERY

1. Delivery of orders takes 7 working DAYS after the order. The delivery is performed by PREMIUMPORTUGAL.EU - WWW.SOMMELIERWINESHOP.COM through the following companies: CTT national or TNT international.

2. To order is added the shipping costs indicated in the shipping table available at the following address SHIPPING COSTS

3. If www.sommelierwineshop.com can not provide a client's order in whole or in part for immediate dispatch, the customer will be immediately contacted in order to decide the most appropriate procedure to solve the situation.

4. At the cost of each product ordered in the electronic shop of www.sommelierwineshop.com, the cost of transport to the delivery address indicated by the customer is added. In general, an order takes up to 5-7 working days in Europe. All values ​​will always be displayed before finalizing your order.

5. All products sent by www.sommelierwineshop.com must be inspected by the customer immediately upon receipt. If any imperfection or damage is detected in the product, the customer must return it to the transport company, justify the reason for the return in the delivery note and notify immediately that it will solve the problem promptly.

6. www.sommelierwineshop.com is not responsible for shipments made to countries where the respective law does not allow the entry of alcoholic beverages - being the responsibility of the customer to seize the respective order. In case of the return of the products will only refund the amount of the merchandise

 PRICES

1. The prices must be understood in Euros, with taxes and taxes included, taking into account the VAT in force on the date of payment of the order.

2. In case of an increase in the Prices of any product, the User will be informed immediately, being able to choose to receive your order (paying the difference) or to proceed with its cancellation.

3. All prices listed in the www.sommelierwineshop.com e-commerce can be changed without any prior notification and are always subject to stockbreeding.

4. Under current Portuguese legislation, www.sommelierwineshop.com is obliged to add the value of VAT at the statutory rates of 6%, 13% and 23% for all products. The prices shown in the virtual presence of the always include VAT.

 DISCOUNTS AND PROMOTIONS

1. Discount vouchers, when available, are available to our customers through various means (Newsletter, email, Facebook ...)

2. Vouchers are not cumulative and discounts offered may not cover all products in our store.

3. All discount products and gift packs are excluded from discount vouchers.

4. The misuse of vouchers may lead to the cancellation or adjustment of the order.

 CANCELLATION AND RETURN

1. www.sommelierwineshop.com recognizes to all its clients the right of resolution of the contracts that they celebrate with it, allowing them the return within 14 days of the products purchased under the terms of Decree-Law no. 143/2001 and Decree-Law 82/2008 of 05/20. For clarification of any doubt, request for additional information or sending suggestions, do not hesitate to contact us.

2. The cancellation or return process is handled on a case by case basis, by www.sommelierwineshop.com. The request must arrive in writing to the contact email, within 15 days after ordering, and the instructions for cancellation or return of the merchandise will be answered and defined by www.sommelierwineshop.com, by the same means of communication.

3. Whenever possible, the return must be made through the same payment method, but if this is not possible, the user must present proof of payment and account or card title, in order to make a return by Bank Transfer.

4. www.sommelierwineshop.com undertakes to reimburse the User within a maximum period of 30 days.

5. The returned products must be in a condition of sale, that is, in the same state in which they arrived at the User's hands, without any anomaly or damage.

6. If the value resulting from the exchange of products of an order is lower or higher than the initial value of the order, the conditions of correctness will be indicated by www.sommelierwineshop.com.

 PRIVACY POLICY

The processing of your data is done in compliance with the legislation on the protection of personal data. The same, subject to computer processing, will be included in the database (s) of www.sommelierwineshop.com and are intended for the registration and presentation of other products and services, as well as institutional information, to be made available by them.

Your supply is optional and is guaranteed, under the law, the right to access, rectify and cancel any data that directly concerns you, personally or by writing, directly to the address listed on the homepage of this website.